Our hotel’s amenities include complimentary coffee in the lobby, a water station, and a vitamin bar. We are also happy to accommodate any special requests (e.g., refrigerator, bathrobe, etc.).
Cancellation
The room can be cancelled free of charge in writing until 12:00 noon on the day of arrival.
Seasonal cancellation policies will be provided upon request when you request a room offer.
Best Price Guarantee
Transparent and independent, we offer our guests a fair, seasonal fixed price all year round.
Reception
Our reception is open Monday to Friday from 7:00 a.m. to 10:00 p.m.
On Saturdays, Sundays, and public holidays, the reception is open from 8:00 a.m.
Any changes to reception hours are always posted at reception. We are always available by phone: +49 6341 141960.
Check-in, check-out
Check-in is available from 2:00 PM (please let us know if you will be arriving after 10:00 PM). Check-out is by 11:00 AM.
And what about my car?
Free parking is available directly at the hotel. Parking is also available in our underground garage. Just ask us about it at check-in.
Please be aware that our neighbors’ designated parking spaces are only available outside of opening hours.
And if there’s no space available? There’s a large exhibition center across the street, which is free of charge and open from 7:30 AM to 10:00 PM. (Locked overnight)
Dogs are always welcome. We charge a fee of €12.00 per dog per night.
Breakfast
You can find information about our breakfast buffet and any allergies or intolerances in our digital guest information folder.